TESTIMONIALS

Find out what our clients think about our classes and courses.

kind words

We love to hear the kind words our clients say about our classes and courses.

We’ve worked with many families over the years and we’re proud to share their testimonies.

I've been working with Rachael since my son was just a couple of weeks old and I feel so grateful to have had all the support she's given me over the last 18months. My breastfeeding journey has been far from simple, from latching issues to thrush and mastitis, along with a traumatic hospital stay due to RSV. Rachael has advised and coached me through it all and has been a true friend to me at some of my lowest points. She is an expert in her field, and I genuinely believe that without her help I'd have given up breastfeeding a long time ago! Rachael is always professional, approachable and friendly. 'Thank you' doesn't seem to do it justice. You've truly helped me to accomplish everything I missed out on with my first baby. The impact you've had on my mental wellbeing and the way I feel about my body is remarkable. I don't feel there's enough resources readily available when it comes to feeding your baby but thanks to Rachael, I've learned so much, I've been confident feeding in public and I'm just in awe of everything I've accomplished. I'll cherish this magical breastfeeding journey forever ❤️
Tash (Baby Rowan)
We had a lovely time during our baby massage sessions. Rachael is extremely friendly, welcoming and professional! She made our sessions very relaxing and we looked forward to going each week. She took the time to get to know each of the babies in the class and we came away each week feeling very happy and relaxed. My son enjoyed the sessions and smiled the whole time. I would 100% recommend baby massage with Rachael.
Lauren & Baby Billy
I can’t thank Rachel enough for all the help and advice she gave me. She made me feel reassured and gave me and Mia the help that we needed, which i am sure all Mums would agree is priceless. Rachel shows she has all the knowledge and more, you can trust the advice is the correct advice to follow for you and baby. I really do hope all those Mummies and Daddies to be, know all know about “The Bump and Baby Hub” It’s an amazing support for those important moments.
Elysia Billingham
Rachael was so incredibly helpful to have on hand during my three pregnancies and during the postnatal/newborn periods. She was always able to put my mind at ease, due to her expertise and professionalism and never hesitated to be at the end of the phone, even for the smallest thing. Rachael was able to provide excellent breastfeeding advice in a knowledgeable and non- judgmental manner, being a cheerleader during the highs and lows. Above all, Rachael is so naturally warm, nurturing and easy to talk to. She never hesitated to help and support. She is such a champion for women and babies’ wellbeing above all else. I would highly recommend Rachael to any expectant couples.
Roisin Sellers
Rachael was a huge support to me and my son Jude during the first few months of our breastfeeding journey. Through getting to know me and my baby, she quickly established that Jude had a tongue tie, which was affecting his ability to feed effectively. Rachael gave us lots of advice on the best feeding positions to suit our needs and was able to guide us through effective latching following Jude’s tongue tie removal. Rachael always made me feel as if I was succeeding as a mum, and with her positivity and encouragement, we were able to persevere with our breastfeeding journey.
Mary Redfern
I am so fortunate to have met Rachael, the most understanding, reassuring and passionate midwife. I wish I had all the words to describe how incredible Rachael has been with the endless support and care during my pregnancy. I had a very difficult pregnancy suffering with Hyperemesis Gravidarum and was filled with many anxieties surrounding the health of baby and my delivery preferences not being listened to. Had I have not had Rachael in my life, pregnancy would have been so much harder for me. Any time around the clock needing support, advice or a listening ear Rachael was there. Always responding in a timely manner. I had a lot of anxieties surrounding my birth plan and not being heard. Rachael always reassured me, ensuring I would advocate for myself filling me with yet again her words of wisdom and the most incredible knowledge putting my mind at ease. I am in awe at how incredible Rachael is at her job and how she has the capacity to store the endless amount of knowledge she holds! Rachael has been extremely helpful every step of the way with her warm demeanour and I would highly recommend her and “The Bump & Baby Hub” to all expectant mothers. Thank you so much for everything!
Sophie Carly
The Antenatal childbirth Preparation course was a great way for us to learn about what to expect with our first child. Rachael was a great facilitator and continued to provided support even after our baby was born. So much so, we engaged her with lactation/breastfeeding consultation visits at home. Rachael provided us with a support line and sense of comfort. A real ‘superstar’ and we would recommend her to anyone – she was always on hand to advise us. Thankyou Rachael!
Shizuka Takano
Rachael has been an incredible source of support and knowledge for our family. Her antenatal education classes were not only informative but also delivered with a genuine care for expectant parents. When we needed lactation and breastfeeding support, Rachael was there to guide us every step of the way, making a significant difference in our breastfeeding journey. Her commitment to the well-being of parents and babies is truly commendable. Thank you for everything, Rachael!
Joe Windscheffel
Rachael was a godsend to us when we were first-time parents. Our baby was not gaining weight as they should’ve, and we were trying all sorts of advice (some of them conflicting) from the people we had consulted - doctors, doulas, other IBCLCs… And nothing made sense until Rachael came into our lives. She gave us a clear path forward - to not only correct our newborn’s latch, but also to get them gaining weight. It was the first time someone had presented us with something that actually made sense. The genius of Rachael isn’t just in her ability to strategise a gameplan for parents - it’s her immense heart and love for her clients that truly sets her apart. Her ability to create psychological safety with her warmth and judgment-free approach is something to marvel at; it was exactly what we needed at the time (she also gives THE BEST hugs). Four years on, our firstborn is still nursing. In fact, we’ve been tandem nursing since our second child was born (2 years younger than our first). There is no doubt in our mind that this is only possible because Rachael came into our lives. We highly recommend any parent to engage Rachael for anything baby-related.
Kelly Tay (Baby Kate)
As a first time mum, me and my 5 month old baby attended Rachael’s baby massage class at the bump and baby hub. The venue was a lovely intimate space where we felt instantly relaxed and at home, Rachael made the space so inviting and calm with relaxation music and essential oils diffusing. The space was equipped with mats, fresh towels and we were given our individual bottles of oil. Rachael explained what we would be learning during the classes and the benefits of baby massage and if any of the babies had any issues which could be worked on during the classes. I felt that I learnt some valuable massage skills to create calm before bedtime and strengthen the bond between me and my baby, and to also help with digestion issues which my baby had suffered with slightly.  Some of the skills we learnt also helped my baby to sleep much more soundly and longer after classes and even helped with relieving a cough/congestion that she had too.  I would thoroughly recommend Rachael’s classes, she was so knowledgeable on a range of subjects from baby massage, to breast feeding and was always willing to help give advice on any questions we had as first time mums!
Jessica Adams (Baby Maddison)
It's so lovely to see that Rachael has launched The Bump & Baby Hub. She really is just the most wonderful, caring and knowledgeable midwife. My daughter-in-law found Rachael's help and support invaluable. For both children, Rachael was easily contactable and able to offer reassurances and advice at times when my daughter-in-law needed it most. Rachael really is passionate and loves what she does. She's an advocate for all new Mommy's and breastfeeding in particular. Super knowledgeable in so many areas. She is open, honest and really lovely too! If you need help or support then I'm sure she will be able to help. Good Luck in your endeavours and I wish The Bump & Baby Hub every success.
Nana Heather Billingham
Where do I start…. Edward is my second born and after having a traumatic birth experience with him I was really struggling. I would often sit and get myself all upset about breastfeeding and deciding whether I had made the right decision to breastfeed. After breastfeeding my first son and failing miserably, I was determined to persevere through the second time. I was recommended to contact Rachael for help and I was not disappointed. Rachael thought me very quickly that I didn’t need to feel this immense pressure and that there would be a reason why I am finding things so difficult when feeding Edward. I was so sore at this point and had thought I had tried everything. Every cream, nipple guard and position I had researched. After consultations with Racheal, we cracked it. Little Edward was struggling with the fast flow of milk and wasn’t latching properly. Rachael showed me some new positions that are more suitable for the flow of milk I have along with some supplements to help Edward with his colic. Using the methods shown I was able to actually enjoy Breastfeeding and I never thought I would say it. Thank you.
Rebekah & Baby Edward
Me & Ettie completed the 4 week course of baby massage with Rachel! The massage techniques have changed our bedtime routine. My little girl is so much more happy now we can help with the trapped wind! She finds it relaxing and calming. This course isn’t just about baby massages this course is so much more. From the moment I met Racheal me and my little girl felt safe & secure. Something that can be hard when you first have a baby this is at a home setting and the atmosphere automatically makes you feel calm! Racheal provided us with a drink on arrival. Sometimes this would be the first drink I’d have had all day! Rachel would help you with the baby’s and hold them at then end of the class if you needed to make up milk / go to the toilet yourself! Racheal never rushed you out the door at the end of the hour class there was always time to have a chat and ask questions! No question was ever to much and if she didn’t have the answers immediately would always be able to get back to you with the information! We are massively going to miss our Thursdays class but we are excited about our baby weaning course in may. Racheal the 4 weeks we spent in your class have not only helped us find a fantastic massage routine for our girl but you also have re assessed me about so many things and guided me in the right direction of other services I needed! We are forever grateful & thankful we met you and will be back to see you soon for snuggles!
Amy & Baby Ettie
Rachael provided the most amazing breastfeeding support for my son's girlfriend, Bekah, following giving birth to her second son, Teddy. After a very traumatic birth & awful experience in hospital with absolutely no support or care, Bekah was really struggling & doubting herself regarding breastfeeding. Rachael did a video call & spent time talking through positioning & observed a feed. This support has given Bekah to continue to exclusively breastfeed & now at 4 months old Teddy is a beautifully happy, very efficient breast-fed baby. Thank you so much Rachael, you are so kind & patient.
Nanny Karen
Thursday mornings with Rachel at our bump and baby massage class were magical! Not only was it wonderful to learn how to massage our babies safely and be taught all of the benefits different routines can bring, but we were is such a lovely, welcoming and safe environment. Rachel is so knowledgeable and kind in making everyone feel at home, and the attention and affection she showed each of our babies was gorgeous. Thankyou for our classes and we miss you and them a lot!
Cecily & Baby Raif

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